FAQ & Documentation

Find answers to common questions and detailed documentation for all our scripts.

Browse FAQ

Submit a Ticket

Need personalized help? Submit a support ticket and our team will assist you.

Contact Support

Community Forum

Connect with other developers, share solutions, and get community support.

Visit Forum

Frequently Asked Questions

Find quick answers to common questions about our marketplace and scripts

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through our payment gateway.

Is there a refund policy?

Due to the digital nature of our products, we offer refunds only in cases where the script doesn't work as described. Refund requests must be made within 7 days of purchase.

What is Lifewings Marketplace?

Lifewings Marketplace is a platform where you can purchase premium website scripts with secure domain-based licensing. Each script comes with a unique license code that can be activated on one domain only.

How does domain licensing work?

Each script purchase comes with a unique license code. You can activate this code on one domain only. The system verifies the domain and prevents reuse on other domains.

What are the system requirements?

Most scripts require PHP 7.4+, MySQL 5.6+, and Apache/Nginx web server. Specific requirements are listed on each script's details page.

How do I install a purchased script?

After purchase, download the script files from your dashboard. Extract the ZIP file, upload to your server, create a database, and run the installation script. Detailed instructions are included.

Contact Support

Submit a support ticket and we'll get back to you as soon as possible

Please select the appropriate priority for your issue
The more details you provide, the faster we can help you

Email Support

For general inquiries and non-urgent matters

support@lifewings.com

Phone Support

Available Monday-Friday, 9AM-6PM EST

+1 (234) 567-890

Response Times

We aim to respond to all tickets within 24 hours

24/7 Support Available